Support
Help with the Nestrr app on iPhone, iPad, Android, Android TV and macOS.
Nestrr is an independent client for Seerr connected to Plex or Jellyfin, or compatible Jellyseerr setups connected to Jellyfin. Nestrr does not provide media, server access, or user accounts.
New to Nestrr? Start with the connection guide, or see the Android TV and Mac pages.
Contact
For an issue with the Nestrr app, email the developer. Include the app version, your device and operating-system version, and the steps that reproduce the problem.
Email Nestrr SupportBefore contacting support
- Confirm that your Seerr/Jellyseerr and Plex or Jellyfin servers are online and reachable from your device.
- Check that the server address is correct, then retry the action in Nestrr.
- Ask your server administrator about account access, password resets, library permissions, or unavailable media.
- Never send passwords, access tokens, API keys, webhook secrets, or private server logs containing credentials.
Privacy and data deletion
Read the Nestrr Privacy Policy for information about data use, retention, choices, and deletion requests.
Third-party services
Nestrr is not affiliated with or endorsed by Plex, Jellyfin, Seerr, Jellyseerr, Trakt, TMDB, Apple, or Google. For a problem with one of those services or with a privately managed server, contact its provider or administrator directly.